Return Policy

We want every purchase to leave you feeling confident and satisfied, but we also know that sometimes an item just doesn’t work out once you start using it in daily life. Things like fit, comfort, style, and how well it suits your needs are often easiest to judge after you’ve worn it in real situations. That’s why our return policy is designed to be simple, practical, and fair. If something doesn’t feel quite right, you have the flexibility to send it back within our stated return period.

Items bought through our website or in any of our retail stores can generally be returned within 30 days of your original purchase date. This window gives you plenty of time to wear, test, and truly get to know the product, rather than having to make a final decision right at the checkout. Once we receive and approve your return, we will process your refund back to the original payment method you used. We’ve kept the process as straightforward as possible — no unnecessary steps, just clear and transparent handling.

When your return arrives at our facility, our team checks the item and processes it. We usually initiate your refund within about 2 business days of receiving it, though timing can shift slightly during busier periods. While we send the refund quickly, how long it takes to show up in your account depends on your bank or card provider. Some institutions update accounts very fast, while others may take a few extra days to officially post the credit to your statement.

For returns made in our physical stores, how the refund appears on your statement might look a little different depending on how you paid. Sometimes, instead of showing a separate “refund” line, your bank may simply adjust the original charge amount downward. It might look like the initial purchase total was changed rather than reversed — but rest assured, the full amount you are owed is returned to you, no matter how it is displayed.

We are dedicated to making the entire return and refund experience clear and supportive. If you ever have questions about where your return stands, when your refund will arrive, or why a transaction looks a certain way on your statement, please reach out. You can contact our support team at support@vuori.com, and we will review and answer your inquiry as quickly as possible.

At its heart, this policy is built on trust and our commitment to your peace of mind. We want you to feel comfortable buying from us, knowing you have options if things don’t work out. By keeping our return window clear and our refund process consistent, we aim to deliver an experience defined by fairness, clarity, and reliability. Our goal is to support you not just with great products, but with a post-purchase experience that feels smooth, reassuring, and helpful every step of the way.