Privacy Policy

Our organization is committed to protecting your privacy and maintaining transparency regarding how personal information is collected, used, stored, and shared. This statement outlines the categories of data we may collect, the purposes for which it is processed, the circumstances under which it may be disclosed, and the choices available to you for managing your information. These practices apply across all interactions, including our websites, mobile applications, physical retail locations, customer support channels, and community events, which together form the full scope of our service experience.

As our services and technologies evolve, these policies may be updated to reflect changes in operational practices or legal requirements. When updates occur, the revised version will be published on our website along with a new effective date. In some cases, additional notice may be provided through prominent announcements or direct communications. We encourage users to review these materials periodically to stay informed about how their data is handled.

To provide and improve our services, we collect different types of information. This includes data that you voluntarily provide, such as your name, email address, phone number, billing details, shipping addresses, and any preferences you choose to share, including sizing or style information. We also retain records related to purchases, order history, and interactions with customer support. When you use our digital platforms, certain technical data is automatically collected, such as IP address, device identifiers, browser type, operating system, and usage activity like pages viewed and actions taken. In some physical locations, video monitoring may also be used for security and operational purposes.

We may also receive information from third-party sources, including marketing partners, social media platforms, analytics providers, and security services. These external sources help us better understand customer behavior, improve product offerings, enhance marketing effectiveness, and support fraud prevention and security measures. Each of these third parties operates under their own privacy policies and applicable legal frameworks.

Tracking technologies such as cookies and similar tools are used to improve functionality, personalize experiences, and analyze user interactions. These technologies help remember preferences, recognize returning users, measure engagement, and deliver more relevant content or advertisements. Users can manage or disable these tools through browser settings or other available controls, although doing so may affect certain features or functionality of the site.

The information collected is used for several essential business purposes, including processing transactions, fulfilling orders, managing accounts, and providing customer support. It may also be used, where permitted by law, for sending updates about products, promotions, or events. Additionally, data is used for internal analysis, product development, fraud prevention, risk management, and compliance with applicable regulations.

We may share information with trusted service providers who assist in operating our business, such as payment processors, logistics companies, marketing partners, analytics providers, and customer service platforms. Information may also be disclosed when required by law, to comply with legal obligations, enforce our policies, or protect the rights, safety, and security of our company, customers, and partners. In the event of a merger, acquisition, or restructuring, personal information may be transferred as part of the business assets, subject to appropriate safeguards.

We take data protection seriously and implement appropriate technical and organizational measures to safeguard personal information against unauthorized access, loss, or misuse. Maintaining user trust is a key priority, and we continuously work to strengthen our privacy practices. If you have questions about this policy or how your information is handled, you may contact our support team for further assistance.

Email: support@vuori.com
Phone: (844) 880-5355